What You Should Do

If you are a current or past patient, we advise you to take the following steps for yourself and any family members who have visited our practice for medical care. That includes yourself if you are a parent or guardian to any children who are patients of our practice. Unfortunately, it is not legal or permissible for Athens Orthopedic Clinic to contact credit reporting agencies on your behalf.

1. Contact of any one of the three major credit bureaus to place a fraud alert on your credit report. To understand what a fraud alert is, and instructions on how to place one, go to this article from the FTC. The phone lines for the credit bureaus may be busy and you’ll need to call back.

If you would like to place your fraud alert online, use one of these links:

Experian: https://www.experian.com/fraud/center.html
TransUnion: https://fraud.transunion.com/fa/fraudAlert/landingPage.jsp
Equifax: https://www.alerts.equifax.com/AutoFraud_Online/jsp/fraudAlert.jsp

2. Order your credit reports. After you establish a fraud alert, you’ll receive a follow-up letter from the credit bureau explaining how to get a free copy of your credit report. We recommend you order credit reports, and examine them closely for signs of fraud. You can renew your fraud alert at the end of the 90-day period if you would like to do so.

3. If you do notice signs of fraud on your report, act as soon as you can. While we can’t recommend any service other than the official credit reporting agencies above, here are some links to additional sites that may help you understand other options to protect your information.

FTC article on freezes and extended fraud alerts
Clark Howard explains credit freezes
FTC article on other forms of identity theft protection

This letter to all of our patients has been mailed and should have been received by August 13. As a quicker option, we also informed our patients through the media, social media and website. Our primary goal remains on patient care.

If you have a specific question, you can email AOCdatabreach@gmail.com. Though we may not be able to respond to all emails, all emails will be read.

This is an uncomfortable and unfortunate situation for all of us, and we greatly appreciate your understanding and patience.